Learn how Identity is responding to COVID-19
COVID-19 devastated our client community, as disproportionate numbers of parents and caregivers lost jobs, became ill or both – and many of our young people already struggling to succeed in school were suddenly thrust into the deep waters of distance learning.
Identity responded immediately, not only to keep young people engaged in their education, older youth in their work skills development and parents equipped to help them – but also with lifesaving safety-net support and caring human connections to stave off hunger, homelessness and despair in our most vulnerable families. All front-line staff were cross trained in case management and non-clinical community mental health support techniques to help more youth and families manage the unrelenting stress of the pandemic that exacerbated existing stressors. In addition to connecting current, former and walk-in clients to safety-net services, those who need emotional support have greater access to a trained, empathetic ear, and tools to help cope with stress and anxiety.